Contacts

Organizational contacts display personnel and branch structure within the organization. Contacts are maintained by organization administrators on the management platform and displayed in the client.

Browse Contacts

1. Tap “Contacts” in the bottom/side navigation bar
2. Browse the organizational structure by branch hierarchy
3. Tap a branch to view sub-branches and member lists
4. Tap a person to view their contact card

Contact Card

The contact card displays:

• Name, avatar, department, position
• Phone number, email, employee ID, etc. (subject to visibility configuration)
• In-group post entry (when opened from within a group, mobile only)
• Notes (customizable)

Card Actions

• Send Message: Start a direct message
• Voice Call / Video Call: Initiate a one-on-one call
• Save to Device: Save name, department, email, phone number to system contacts (mobile also saves avatar)
• Notes: Set a note name displayed on the card, direct message name, and after group member org names, indicated with “”. Note names can be matched in global search

Card display content is determined by the card template and visibility configuration. Changes take effect in approximately 2 hours.

Search Contacts

Search for People

Search for people in global search, matching by:

• Name, phone number, department, phone, email, notes
• Can search organization members, frozen members, and external contacts
• Mobile supports filtering by department

Organizations can configure which fields are searchable. Special information may require “entering x or more consecutive characters” to match.

Search Departments

Search all visible departments by keyword. Tap a result to view department details.

Search Groups

Search your groups by group name or group member name.

Member Status

Members within the organization have the following statuses:

• Active: Status changes to Active after first login to Lansenger
• Inactive: Initial status for newly added members
• Frozen: Cannot log in to Lansenger after being frozen (including desktop, mobile app, and management platform)

Visibility

Contact visibility is configured by organization administrators, controlling which branches/members are visible to other branches. You can only see members and branches within your visibility range.

Functional Line Contacts

Functional line contacts are cross-department contacts organized by business function. When using global search, corresponding functional line results are displayed under the department type. The person selector and contact cards also display functional line information.