Quick Start

Download and Installation

Mobile

• Android: Download the APK from the Lansenger official website, or install via your organization’s dedicated download page
• iOS: Search “Lansenger” on the App Store, or install via your organization’s dedicated distribution channel (ABM mode)
• HarmonyOS: Search “Lansenger” on the Huawei AppGallery to download and install

Desktop

• Windows: Download the installer from the Lansenger official website. Supports x86/x64 architecture (not ARM). Requires Windows 7 or later, 4GB+ RAM
• macOS: Search “Lansenger” on the App Store to download and install, requires macOS 10.13 or later
• Linux: Download the deb package from the Lansenger official website. Supports Kylin V10, UnionTech UOS V20, and other domestic operating systems

System Requirements

Login

Login Methods

Lansenger supports three login methods:

• Phone Number Login: Enter phone number + Lansenger password or verification code
• Username Login: Enter organization code + organizational username + password
• Email Login: Enter email + password

Login methods are configured by your organization administrator. If your account has multiple authorized login methods, you can use any of them.

QR Code Login

Pad and desktop clients support QR code authorization login using an already-logged-in mobile device:

1. On the Pad/Desktop login page, tap “QR Code Login” to display the Lansenger QR code
2. Open Lansenger on your mobile device and scan the QR code
3. Confirm the authorization on your mobile device

First Login

• On first launch, a popup will prompt you to review the Service Agreement and Privacy Policy. You must agree before use
• The login page requires checking the agreement checkbox (unchecked by default)
• If the administrator has set mandatory password reset on first login, you will need to set a new password

Multi-Device Login

Lansenger supports simultaneous login on mobile, desktop, and Pad. If the same user (same phone number or email) is registered in multiple organizations, they can log in to all organizations simultaneously and switch between them. Business data across organizations is isolated.

Proxy Login

The client supports HTTP proxy and SOCKS5 proxy login. Select the proxy method and configure proxy settings before logging in. Login requests will be routed through the proxy.

Interface Overview

Mobile

The bottom navigation bar contains four main screens:

• Messages: Conversation list, including direct messages, group chats, official accounts, bots, etc.
• Contacts: Organizational structure, contacts, external contacts
• Workplace: Organizational app entries, customizable
• Me: Personal information, settings, favorites

Desktop

The left navigation bar contains:

• Messages, Contacts, Workplace, Cloud Files, Favorites
• Calendar entry is also displayed in the navigation bar

Extended Screens

Organizations can configure custom extended screens (up to 50) for custom pages or features. The mobile bottom bar shows up to 7 items, and the desktop left bar supports up to 50 scrollable items.

Basic Operations

Start a Conversation

Direct Chat: Tap a person’s card in Contacts and select “Send Message” to start a direct chat. You can also find a contact via Global Search and start chatting directly.

Create Group Chat: Tap the “+” icon in the top-right corner of the Messages page, select “Create Group Chat”, select members from Contacts, and confirm.

Search

Tap the top search bar or use Global Search to search contacts, groups, chat history, files, apps, official accounts, articles, etc.

Switch Organization

If you belong to multiple organizations, tap the organization name in the top-left corner to switch.

Log Out

Go to “Me” and select “Log Out”. Both mobile and desktop clients support auto-login.